Is My Information and Payment Secure?
Impact Check takes data security and user privacy seriously. All information transmitted through the platform, including payment details, is encrypted during transfer, and stored in a secure environment designed to protect against unauthorized access. Access to user information is restricted to authorized systems and personnel only.
How Long Will It Take to Receive My Report?
You will receive a confirmation email at the time of purchase confirming that payment has been received and your information has been queued in the system. From there, Impact Check will automatically analyze the specified property and generate an automated report. Please note that you must log in to save search history and property reports for future use. If you do not receive your Impact Check Property Impact Reportshortly after purchase, please email us at reports@impactcheck.com
How Long Will I Have Access to My Report?
You will have access to your Property Report in perpetuity when logging into your account. Impact Check's data is updated regularly though so to access these updates you will need to purchase a new Advanced Property Report or enroll in the Annual Monitoring package, which provides a full year of updates including email notifications as impacts change.
What is Impact Check's Refund Policy?
Due to the digital nature of Impact Check's products and the immediate delivery of customized property reports, all sales are final, and refunds are not offered. Once a report is generated, access to proprietary data, analysis, and system resources has already been provided. However, if you experience a technical issue, do not receive your report, please contact us at reports@impactcheck.com;, and our team will be happy to assist you.
I Haven't Been Able to View My Report, What Do I Do?
If you have not been able to view your Impact Check Property Impact Report, please check your inbox and spam folder for two emails from our system. These emails are sent from orders@impactcheck.com; and noreply@mail.authorize.net; please add both addresses to your safe sender list. The emails will include your invoice number and unique order number, which will help us locate your report. If you still have not received the emails or are unable to view your online report, please contact us for further assistance.
If I Know My Property Is Going To Be Impacted What Should I Do?
This is a personal decision, and there's no one-size-fits-all answer. Some property owners choose to handle the process on their own, while others prefer to get legal or professional guidance. At a minimum, it's helpful to document what's happening and understand how the impact could affect your property's value or desirability.
If My Property Is on A Proposed Map For A Future Project, Does That Mean I Am Certain To Be Impacted?
No. Seeing your property on a proposed map doesn't mean it will definitely be impacted. Plans often change as projects move through the planning process, and some projects are delayed, rerouted, or never move forward at all because of funding or other factors. Still, it's a good idea to stay informed so you're prepared if the project progresses.
What Are Primary Impacts?
Primary impacts usually result from public improvement projects like road expansions, airport improvements, or pipeline or transmission line construction. In these cases, property may be purchased or acquired through eminent domain. Please view our full list of impacts and conditions.
What Are Off-Site Conditions?
Off-site conditions are nearby factors that may affect a property's value or could be important to a potential buyer, such as odors from a nearby water treatment facility, safety concerns due to proximity to a pipeline or nuclear power plant, noise pollution from a newly built overpass, and the presence of a sex offender in the neighborhood. Please view our full list of impacts and conditions.
